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In our effort to strive for continual improvement in providing customers’ satisfaction, we appreciate if you could take a few minutes to help us by ticking the following questionaires.
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1- Poor, 2 - Fair, 3 - Average, 4 - Good, 5 - Excellent
Delivery Service
5
4
3
2
1
Pick Up Service
5
4
3
2
1
Customer Service Representative Attitude
5
4
3
2
1
Customer Service Response Time
5
4
3
2
1
Billings (Timeliness and Accuracy)
5
4
3
2
1
Access to Telephone Hotline
5
4
3
2
1
Courier Material Supply
5
4
3
2
1
Driver / Rider Attitude
5
4
3
2
1
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